HitNet Money Back Guarantee
Revised: September 21, 2007
HitNet extends a 30-day unconditional money-back guarantee to all web hosting clients. This service guarantee begins upon the set-up of Client's account and expires thirty days later. If you are not satisfied with our service for any reason and cancel your account within 30 days of activation, HitNet will give you a full refund excluding setup fees. Upon cancellation, Client's account will be terminated and all fees, excluding set-up, will be credited to the Client's credit card or returned in the form of a check to Client's who paid by check or money order within 30 days of cancellation.
Clients exercising their right to the 30 day money-back guarantee with 3, 6, 9, or 12 month pricing plans who cancel within 30 days will be billed our standard setup fee ($19.95.).
This guarantee applies only once per customer, billing address, and or credit card number.
This guarantee does not apply for server co-location, dedicated servers, Digital ID's and Domain Name Registration.
Requests for cancellations can be sent via email, by phone at (630) 717-7100, or through the postal service.